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New Google Places Bugs – 2012

March 1st, 2012

Google Places Bugs
If you own a business and conduct your emarketing via Google Places, you know how valuable that service can be. The visibility that Google Places affords a business owner is oftentimes crucial to the online success of a business.

Unfortunately, over the past few months problems have appeared with Google Places. At first, it appeared to involve problems with the Google Place page owners not being able to upload new photos. The photos would appear on the page owner’s control panel, but would not be visible to others looking at the listing. The problem seemed to be particularly frequent when the photos were coming from another (third-party) website.
Then, other problems began to appear. The same difficulty with page owners not being able to upload photos began to happen with other media as well. And it didn’t seem to make any difference where the photos or media were coming from—whether the source was a third-party website or the page owner’s own desktop.

Over the past several weeks, the problem seems to have expanded. Now, photos and other media that have been in place on Google Places pages occasionally disappears for no obvious reason, then reappears later. The issue doesn’t just concern new photos, but older photos and media that have been on the Google Places pages for years in some cases.

Most recently, the bug appears to be affecting not just photos and media, but other information on Google Places. Page owners have reported that reviews or other business-related information (like descriptions) is disappearing. Sometimes the information reappears and sometimes it doesn’t. Other times only a portion of the information reappears in the wrong sequence. There have been instances of the wrong information appearing alongside a Google map. One business owner even reported that an old comment about a previous company with the same phone number as his appeared in his listing, and he wasn’t able to remove it.

Obviously, the situation has gone from bad to worse. If you’re experiencing difficulties with your Google Places page, rest assured that you’re not alone. From what we understand, Google is working diligently to correct the problem, but they’re not there yet. And because the issues seem to have expanded over the past several weeks, it’s probably safe to assume that it may take a while for Google to fix the bug.

In the meantime, if you’re a Google Places page owner, we suggest holding off on making any major changes to your page(s) for the time being. After all, nothing is more frustrating than going to the time and effort to update and/or revise your photos, media and other information, only to have it not appear—or, even worse, appear in a jumbled fashion—to your viewing public. And if you experience problems, let Google know through one of their online help forums. At this point, the more information they have, the more ammunition they’ll be armed with to find a fix—and, hopefully, they’ll find one soon!

image via laihiu (Flickr)
Source from Google Places forum: Google Places Images and Other Bugs

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Video. What’s the big deal?

October 14th, 2011

video marketing, video production austin, online video, business video, corporate video, small business marketing

Glad I asked.

Let’s start by clarifying this.  When referring to “video,” I’m referring to well thought-out, relevant, results-driven video. Marketing video.  I’ve seen in my years of experience with video marketing Austin businesses:  video that accomplishes nothing is art…. and most of us don’t have room in the marketing budget for art.

Ok, now that we’ve got that out of the way…  here we go.

Usually we evaluate all line items in the budget by the return it can bring.  And returns are made possible by opportunities.  So, what’s the opportunity for video production in Austin?

Here’s a couple of fun stats from Forbes to get us started:

  • 80% of Senior Executives are watching more video than they did last year.
  • 59% of Senior Executives prefer to watch video instead of reading text.

Ok, Execs are looking for video.  They’re clicking the “play” button.  This is good news for B2B companies for sure.

More stats about those of us who don’t wear suits every day:

  • 80% of us make online video part of their daily internet regimen.
  • The average internet user watches more than 186 videos a month.

So, all of this begs the question… Are you using video?  Actually it’s too late for that question.  The real question?  HOW are you using video?

Here are some use scenarios for online marketing video:

Website conversion–when it comes to ROI, this is usually the easiest to justify.  Its purpose is to convert web traffic into real business.  It’s trackable.  This is almost a no-brainer.  The catch?  You need to have incoming web traffic to capitalize.  If you do have a decent amount of incoming web traffic, just think what a 5% bump would mean to the bottom line.

Here’s an example from an attorney’s website.  This video helped drive the conversion rate to 17% in a special pay-per-click landing page campaign.

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Resource video–this is more of a soft sell.  The call-to-action isn’t overt.  The resource video’s role is two-fold.  1)  build the website’s profile as a place that your targeted prospects or demo can come to find answers to their problems.  2)  cut down on overhead by answering those “FAQ’s” that your staff spends time on every day.  If you spend 2 hours/week on a certain reoccurring client issue, what would it mean to your bottom line to have it handled by website video?  2hours/week = 96 hours/year.  Here’s an example from a Austin Telecommunications company that sells phone systems.


________________________________________________________________________________

Proof of Performance–this is what it sounds like.  After a trade show, public event, charity race, etc., this video will serve to inform and engage targets with the message behind the event.  Not all of us can go out to every event we want.  Like me.  I just had a baby, so I’m not leaving the house for about 5 years.  It’d be great to see how it went.  This video will take me there.  Plus, the video can also serve to stroke the egos of sponsors and partners.  This video concept works best when incorporating it into your eNewsletter and Social Media tactics.  Also, people who attended will LOVE to see themselves on the video.  This is where sharing online will be key.


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Hopefully you now know more about online video marketing that you did before you started reading this.  If not, drop me a line and let the criticism rip.  In the coming weeks, I’ll be posting the 2nd in this series.  It will cover what makes for effective online video.  This will include format, length, web page placement, etc.

Cheers.

 

This is the 1st in a series of 3 blog posts on the general benefit and applications of quality online video.

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Tags: business video, corporate video, online video, small business marketing, video marketing, video production austin
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Is This the Next Biggest iPhone App?

September 29th, 2011

We have been helping Action Mobile Games work on their newest iphone app release called 2013 : Infected Wars. We are told the first trailer showcasing the first ever seen gameplay footage will be released very soon.

2013 : Infected Wars

Many games released for the iphone, ipad, and ipod touch have been more casual in nature but recently there has been an uptick in the number of higher end production games. We are excited to add this level of technology, production, and creativity to our portfolio and wish Action Mobile Games much success. You can stay up to date on the latest progress of 2013 : Infected Wars by joining them on their facebook fan page and view the trailer which will be released on

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NuArtisan hopes everyone had a wonderful Easter!

April 25th, 2011

Everyone at NuArtisan had a wonderful Easter holiday and we hope all our friends and clients did as well!

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New! Bing search shows your friends’ Facebook likes

February 28th, 2011

Using the Bing search engine just got a bit more interesting. Thanks to a new feature rollout, next time you search for a term, you’ll see a list of your Facebook friends who have liked each of the links.

This was the latest step in the partnership between Bing and Facebook that began last fall. In October, Bing first introduced “likes” in some people searches and queries. According to a Bing representative, the partnership aims to help users make better decisions by being more aware of their friends’ social activity. Facebook’s “like” button is featured on more than 2.5 million websites – and with this new partnership, it will likely begin to have a meaningful impact on results and rankings.

But, this isn’t the only search engine that’s beginning to use “social buzz” as part of their algorithm. Google recently launched an update that included integrating data from Quora, Flickr, and Twitter. It also has a pending deal that will include certain Facebook updates in its social search offering.

This poses the question – Just how powerful is this “push button” sharing? It’s very possible this could take the place of link building in the future as a dominant ranking factor.

Why? Because while search engines use links as “votes” and a way to gauge a website’s popularity, the social sharing elements such as “likes,” “tweets,” and other sharing buttons are much easier for individuals. Link building requires a knowledge of HTML, something that many normal users don’t have. Not to mention, social sharing is much more difficult to “out-smart” than some link-building techniques.

To learn more about the partnership between Bing and Facebook, check out Mashable’s article titled, “Bing Now Shows Your Friends’ Facebook Likes for All Search Results.”

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Recent Adwords Change Rewards Marketers for Proper Sentence Structure

February 22nd, 2011

Does proper sentence structure really matter when writing a PPC ad? According to last week’s rollout by Google Adwords, it just might. A recent article on the Think SEM blog outlines these changes and what they mean for marketers.

According to the article, ads in the “top 3” section that use proper sentence structure will get a longer headline. And, if they use a sentence for each line of their ads, the second line will jump up and join the first, separated by a hyphen. Finally, the third line will occupy the second line’s original place. Given the new guidelines, showing in the top three places can give you an even bigger boost over your competition.

However, the more the author looked into Google’s new guidelines, the more he questioned what they define as a “sentence.” According to their guidelines, “we’re changing the placement of the first description line for certain ads that appear above the search results on Google. For some ads where each line appears to be a distinct sentence and ends in the proper punctuation, description line 1 will be moved to the headline and separated by a hyphen.”

This poses the question – is Google looking for a sentence or a sentence fragment?

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Posted in Conversion Rate Optimization, SEO, Tweets | No Comments »

Why do Most People Quit Blogging in 2-3 Months?

February 21st, 2011


With 31 million blogs in the United States, and a predicted 34 million by the end of the year, it seems that everyone is starting a blog. But strangely, most people don’t maintain it after the first few months. A recent article by Cats Eye Writer, explains why.

According to the article, many people experience what the author calls the “Princess Syndrome.” Bloggers want their work to be perfect – appealing, beautiful, and error-free. When writers get too consumed with the need to be perfect, they realize there isn’t enough time in the day to work, spend time with family, and spend time writing great blog posts.

So what do you do if you’re suffering from “Princess Syndrome?”

• Write from the heart – Writing from the heart is one of the best ways to show your true personality. Even when you think something is quirky or weird, write it anyway. It will help you connect emotionally with your readers.
• Ignore your 8th grade grammar teacher – Blogging should be casual and conversational, so it sounds similar the way you talk. Don’t be afraid to start a sentence with “and.”
• Give it a day – If you have the time, let the post sit for 24 hours and go back to it later. You may catch a few things you want to change when you’re looking at it with a fresh set of eyes.
• Read once for clarity – Reading your blog post out loud can help you determine if there are any awkward transitions or clunky spots that could be re-worded.

For more information and tips about overcoming the Princess Syndrome, check out, Why Most People Quit Blogging: The Princess Syndrome.

image via travelinlibrarian

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Top Questions to Ask Your Future Web Designer

February 17th, 2011


If you plan to work with a designer to create or revamp your website, there are several important questions to ask to ensure that your vision will be met. After all, every web designer has his or her own limits and areas of expertise. A recent article by Web Savvy Marketing outlined the top 15 questions you should always ask your web designer. Below, we’ve listed some of the most important:

Which CMS do you use?
Find out which CMS package the designer uses – open source or proprietary? Open source means the software is widely available (like Joomla or WordPress), while proprietary is usually something the designer wrote themselves. It’s to your benefit to use a CMS that’s open source so you can make edits and updates as needed instead of relying on your designer.

What are your project deliverables?
Some designers will solely provide you with the design, while others will set up hosting, SEO, plugins, Google Analytics, and more. If you’re not very web savvy and would benefit from having someone set up these services for you, go with someone who can offer the whole package.

Do you understand my marketing message?
This is especially important if you’re a small business owner, because it’s likely you don’t have an in-house marketing team. Make sure the graphic designer has a good grasp of your key products and services, marketing message, target market, etc. It’s essential that this is reflected on your website so your customers “get it” right away too.

For even more questions to ask your web designer, read Web Savvy Marketing’s article called, ”15 Questions to Ask Your Future Web Designer.”

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What To Do When Google Suggests Your Company Is a Scam?

February 16th, 2011

A recent SEOMoz article presented an interesting problem that’s being seen more frequently in businesses. The business highlighted in the article found that, when typing their brand into Google Search, the Suggest Feature displayed “client brand name + scam.” As a top result, it definitely has the potential to damage the company’s reputation – and deter customers that are ready to pull out their credit card and buy.

This is being seen in more and more businesses, even if they’re not fraudulent. Even if 99% of customers are happy, there are still a few that are dissatisfied with the business and want to make it known to the public. Unfortunately, those few customers contribute to the “scam” result.

After doing some research, the SEOMoz team hypothesized that only a few customers typed in “client brand name + scam,” but it was enough to become a suggestion. Afterward, it’s likely anyone searching for the term was interested in the result and clicked on it. The more people that clicked on it, the higher it moved in the list of suggested terms.

If this has happened in your business, the good news is – there’s a way to fix it. The team at SEOMoz has compiled a list of the best ways to approach the problem, which can be found in their article called, Our Online Reputation Management Playbook.

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Incredible Ways to Improve Your Conversion Rate

February 15th, 2011

Turn your sales page into a giant YES button with the help of a few conversion rate tips. A recent article by Unbounce compiled a list of 2010’s best conversion rate optimization blog posts that you can use to take your sales page from ordinary to “Wow!”

Here are just a few of the highlights:

Conversion Optimization Case Studies

Best A/B Case Studies of 2010 - This blog post is filled with an array of great case studies that will give you ideas you can implement into your own business. The article studied several small- and medium-sized businesses to learn about their A/B testing and learn what worked and what didn’t.

How I Set Up and Sold a Product Using Unbounce, Wufoo, and Chargify – This blog post talks about some of the great tools available that can help you optimize your website – and encourage your customers to buy like crazy.

Landing Page Examples

7 New Landing Pages for Your Inspiration – This blog post gives some great examples of excellent landing pages, designed to inspire the reader. The author gives commentary on each example; discusses why he likes it and lists a few ideas for improvement.

Webtrends Lead-Gen: A Lesson in Cool Simplicity – The article uses a landing page example to do a walk-through of the elements and what’s great about it. It’s a great way to get inspired before creating or revamping your site.

To learn more, check out ”52 Ways to be a Conversion Badass.” The article is filled with tons more resources that can help you improve your businesses’ conversion rate.

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Posted in Conversion Rate Optimization, SEO, Tweets | No Comments »

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